Data-Driven Rodent Control For A Grocery Distribution And Bakery Operation

At a Glance

  • Industry: Grocery Distribution & Bakery
  • Challenge: Ongoing mouse activity + stored product pest issues
  • Solution: Tactacam monitoring + Bell 24/7 smart trapping + targeted pest program
  • Result: Full control achieved — no rodent issues for 8+ months; pest-related holds reduced from 10+ to ≤1

The Challenge

A Northeast grocery chain contacted Platinum Pest Control after experiencing persistent mouse activity in both their fresh food distribution and bakery operations.

Despite having a pest control provider, they had been unable to achieve full control, resulting in:

  • Continued product risk
  • Ongoing sanitation concerns
  • Increased pressure on QA and operations teams

The complexity of the facility created additional challenges:

  • Rodent activity occurring within racking systems several stories high
  • Activity not visible during routine inspection
  • Heavy flour beetle activity in the bakery
  • Frequent product holds due to pest concerns

The client needed a solution that could identify hidden activity, eliminate pests, and stabilize operations long-term.

Our Approach: Prevention • Monitoring • Control

We implemented a technology-driven, multi-layered strategy designed specifically for complex food environments.

  • Monitoring:
    Deployed Tactacam camera systems to capture rodent activity—including elevated racking areas that could not be effectively inspected
  • Control (Rodents):
    Installed a targeted trapping program, supported by Bell 24/7 mechanical rodent traps with Bluetooth technology, allowing technicians to focus on active areas instead of checking empty devices
  • Control (Stored Product Pests):
    Identified infested product, ensured removal, and implemented a targeted IGR program for flour beetles
  • Prevention:
    Recommended storage changes and sanitation improvements to prevent recurrence

Execution

  • Installed Tactacam cameras to document real-time rodent behavior
  • Identified hidden activity within multi-level racking systems
  • Deployed Bell 24/7 smart traps across multiple service locations
  • Located and removed infested product driving beetle activity
  • Implemented an IGR program for stored product pest control
  • Recommended adjustments to product storage practices

Results

  • Cameras revealed hidden rodent activity that standard service missed
  • Targeted trapping achieved full rodent control within ~30 days
  • No recurrence of rodent issues for over 8 months
  • Flour beetle activity controlled through product removal and IGR program
  • Pest-related product holds reduced from 10+ to one or less

Why It Worked

  • Tactacam technology exposed activity in elevated and hidden zones
  • Bell 24/7 traps improved efficiency by focusing technician time where it mattered
  • Data-driven placement eliminated trial-and-error approaches
  • Integrated approach addressed both rodents and stored product pests simultaneously
  • Strong emphasis on source removal and prevention, not just treatment

Client Impact

  • Stabilized pest control program across a complex, multi-location operation
  • Reduced audit risk and product loss
  • Improved operational efficiency and QA confidence
  • Delivered a long-term, sustainable solution—not temporary relief

PPC Value Statement

At Platinum Pest Control, we take ownership of your pest control program so you don’t have to.

Our Prevention • Monitoring • Control approach combines technology, expertise, and accountability to solve complex pest challenges—delivering measurable, long-term results where other programs fall short.