Emergency Roach Elimination Restores Shut Down Bakery In 72 Hours

The Challenge

A commercial bakery in Rochester was shut down by the Department of Health due to a severe cockroach infestation.

Despite having a pest control provider in place, the issue had escalated to the point of closure—resulting in significant daily financial losses and operational disruption.

The bakery needed:

  • Immediate elimination of the infestation
  • A solution that would satisfy Department of Health requirements
  • A fast path to reopening and resuming production

Our Approach: Prevention • Monitoring • Control

Given the severity and urgency of the situation, a conventional approach would not deliver results fast enough.

We designed an accelerated response plan, including:

  • Control:
    Full-structure fumigation to achieve rapid, complete population elimination
  • Monitoring:
    Post-fumigation inspection and verification to confirm control success and readiness for reinspection
  • Prevention:
    Development of a long-term plan to prevent recurrence and maintain compliance

Execution Timeline

  • Friday: Notified of shutdown and engaged for emergency response
  • Saturday: On-site team deployed to develop a Fumigation Management Plan (FMP)
  • Monday: Fumigation executed
  • Wednesday: Following Department of Health inspection, facility cleared and operational

Results

  • Complete elimination of active roach infestation
  • Passed Department of Health follow-up inspection
  • Bakery reopened within 72 hours of engagement
  • Minimized ongoing financial losses

Why It Worked

  • Rapid mobilization and weekend response minimized downtime
  • Use of fumigation allowed for total knockdown, not gradual control
  • Structured FMP ensured safe, compliant execution
  • Clear documentation supported regulatory approval and reopening

Client Impact

  • Business interruption reduced from potentially weeks to just days
  • Restored regulatory compliance and operational confidence
  • Established a foundation for long-term pest prevention

PPC Value Statement

At Platinum Pest Control, we take ownership of your pest control program so you don’t have to.

When standard service fails, our Prevention • Monitoring • Control approach—combined with decisive action—delivers results fast enough to protect your operation, your audit status, and your bottom line.